Recent Posts

When They Call You, Call SERVPRO

5/23/2022 (Permalink)

Wet ceiling tiles in a department store Call us for all of your structural cleaning, content cleaning, and deodorization needs.

Mitigation requires quick action. The faster a crew arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results-including lower claim costs. Within four hours of a loss notification, a crew will be on-site to help ensure fire damage is handled properly by utilizing the following services:

Structural Cleaning

After smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. The crew will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found within the structure.

Contents Cleaning

All of the restorable contents in the affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO professionals can provide wet and dry cleaning services. Additionally, all of the cleaned and deodorized to pre loss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally, SERVPRO professionals can provide an inventory list of all "to be claimed" items for agents and their policyholders.

Deodorization

SERVPRO professionals provide specialized services that rid your insured's home or place of business of offensive odors left behind by fire or smoke damage. SERVPRO professionals do not merely cover up lingering odors with fragrance; they seek out the sources of the odor and remove them.

When Water Damage Strikes

5/23/2022 (Permalink)

An older couple sitting on their basement stairs surrounded by standing water For more information on recovering from water damage, contact SERVPRO of Lancaster East.

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within four hours of receiving a loss notification, SERVPRO professionals will be on-site to help ensure water damage is handled by completing the following steps.

Inspection

SERVPRO professionals will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning the work.

Emergency Services

SERVPRO professionals will take steps to help protect your home or business, as well as personal property and other contents, from further damage by extracting the excess water and preparing the area for drying.

Monitoring

To help ensure your home or business and belongings are dried to appropriate industry standards, a SERVPRO professional will monitor the drying process. The updates will be consistently communicated with you.

Restoration Services

SERVPRO professionals will repair structural materials, reinstall carpets, and clean affected areas of your property and contents. A final walk-through of the job site will be conducted with you to help ensure the property was returned to its preloss condition.

Spring Cleaning Has Arrived!

4/4/2022 (Permalink)

Rain droplets on a window Call us at 717-519-0767 to schedule!

April showers bring May flowers, and also a good chance to get in some spring cleaning! Spring is a great time to sweep those winter blues away and freshen up your environment. SERVPRO of Lancaster East can help.

In addition to air duct and HVAC cleaning, the technicians are trained to use state-of-the-art equipment to remove soils hiding deep with your carpet, as well as focused stain removal. Other services to help with your spring cleaning include upholstery and drapery cleaning, hard floor cleaning and care, and deodorization.

A clean environment is a healthy environment. Improve your living and workspaces this spring. If you need a little help, do not worry! SERVPRO of Lancaster East has the tools to make your home or business sparkle in no time!

A Salute to First Responders

4/4/2022 (Permalink)

A waving American a flag Thank you to our first responders!

When I was a boy, I would see scary things in the news, my mother would say to me, "Look for the helpers. You will always find people who are helping." This famous Mr. Rogers quote comes to mind when we celebrate first responders, those who arrive first on the scene of any disaster or emergency.

In the event of a disaster or emergency, there are many different agencies and people in your community who are ready to respond. Whether it is a house fire or a hurricane, we are thankful every day for these first responders.

Local fire and police departments, as well as Emergency Medical Technicians (EMTs), are often first on the scene of an emergency. In the U.S., there are more than 29,000 fire departments with 1,217,300 total firefighters, according to the U.S. Fire Administration website. The Bureau of Labor Statistics reports almost 245,040 EMTs and paramedics in total across the country. There are about 19,000 federal, state, county, and local law enforcement agencies, employing more than 875,000 full-time sworn officers, according to the Uniformed Crime Reporting Program collected by the FBI.

When events such as natural disasters strike, different branches of the military are often the first line of response. The Army National Guard and Air National Guard, with over 354,000 soldiers, respond domestically when deployed by their state Governor, often during states of emergency from weather-related events. They can also be called upon during terrorist attacks or civil unrest or called overseas by the President of the United States. Active-duty soldiers can also be called upon for certain domestic events as well.


As a part of FEMA's Community Emergency Response Team (CERT), these volunteers are trained to be prepared for any disasters that may affect your local area in an effort to support professional responders. CERT volunteers are trained in "basic disaster response skills such as fire safety, light search and rescue, team organization, and diasters medical operations," according to FEMA. With more than 2,750 CERT programs, over 600,000 individuals have been trained nationwide. Teams are managed locally but supported nationally by FEMA.

SERVPRO recognizes these and the countless other first responders in our communities for keeping our communities safe.

National Volunteer Week

4/4/2022 (Permalink)

Multi-colored stick figures in a circle SERVPRO is always ready to lend a helping hand.

The theme is: The Value of One, the Power of Many, which reflects on the awe-inspiring acts of kindness by millions of individuals and the magic that happens when we work together towards a common purpose.

This past year, we have seen people supporting family, friends, neighbors, and strangers, people standing up for their beliefs, and people sharing insights on how to create a more just and equitable society. "We recognize the value of the caring and compassion that each one has shown another, and we recognize the power of people, organizations, and sectors working together," according to The International Year of Volunteers.

The 2021 theme beautifully reflects the individual and collective efforts we have seen during the pandemic, and it sets the tone for re-imagining the next 20 years as the value of one act and the power of many enables us to thrive together.

It's The Water You Don't See

4/4/2022 (Permalink)

Moisture meter reading red on a carpet All technicians use moisture meters to read the moisture levels of affected materials at a water loss.

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO professionals have the equipment, training, and experience to find and dry unseen water before secondary damage occurs. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss.

When time matters, technology, and equipment must be counted on to perform. SERVPRO professionals will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by your SERVPRO professionals.

Moisture Sensors are used to detect moisture in carpets, baseboards, and walls.

Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRPO professionals to monitor the drying process.

Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO professionals can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.

Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.

The bottom line? SERVPRO professionals have the training and equipment to make it "Like it never even happened."

Are You Winter Weather Ready?

2/17/2022 (Permalink)

Snow covered trees and road When winter weather strikes, call the professionals at SERVPRO of Lancaster East to strike back and help make it "Like it never even happened."

Are you prepared for the upcoming cold weather? Cold weather can have a huge impact on your home or business if you are not ready for it. From heavy rain and freezing temperatures to damaging winds, sleet, or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather. To help prevent costly damages due to weather, consider taking the following precautions to protect your property before cold weather hits.

  • Check your business property for downed limbs and branches. Wind, heavy rain, ice, and snow can all cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes, and gutters should all be inspected to help ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may be gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate a potential flood hazard.
  • Inspect all handrails, stairwells, and entry ways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open, allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, considering shutting water off at the main valve in the basement of crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Ask the professionals at SERVPRO of Lancaster East about completing an Emergency READY Profile (ERP) for your business. The ERP is a no-cost assessment of your facility and provides you with a plan to get back in business faster following a disaster. Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. The best time to plan for such events is not when the event happens, but well beforehand. No one ever plans on a disaster, but now, you can plan and prepare for it.

Hurricane Hazards

2/17/2022 (Permalink)

Hurricane on radar map by the United States Globally, September is the most active month for hurricanes.

Hurricane season has already begun and several named storms have developed in the Atlantic, Caribbean or Gulf of Mexico. For the Atlantic, the season begins June 1 and runs through November 30. On average, there are 12 tropical storms that develop, with an average of six becoming hurricanes, according to the National Weather Service.

Hurricanes can be life-threatening as well as cause serious property damage. The National Weather Service lists the following as potential "hurricane hazards."

  • Storm surge is the abnormal rise of water generated by a storm's winds. This hazard is historically the leading cause of hurricane related deaths in the United States. Storm surge and large battering waves can result in large loss of life and cause massive destruction along the coast. Storm surge can travel several miles inland, especially along bays, rivers and estuaries.
  • Flooding from heavy rains is the second leading cause of fatalities from land falling tropical cyclones. Widespread torrential rains associated with these storms often cause flooding hundreds of miles inland. This flooding can persist for several days after a storm has dissipated.
  • Tornadoes can accompany land falling tropical cyclones. There tornadoes typically occur in rain bands well away from the center of the storm.
  • Dangerous waves produced a tropical cyclone's strong winds can pose a significant hazard to coastal residents and mariners. There waves can cause deadly rip currents, significant beach erosion and damage to structures along the coastline, even when the storm is more than 1,000 miles offshore.

Preparation is the best protection against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property and take steps to protect your home or business. For more information on recovering from water damage caused by weather-related disasters, contact SERVPRO of  Lancaster East today.

A Message From Our CMO, Mike Stahl

2/17/2022 (Permalink)

Hand with a latex glove on touching a Certified: SERVPRO Cleaned sticker on a window Mike is the Chief Marketing Officer with responsibilities for Marketing Services, National Accounts, Franchise Expansion, and Customer Care Center.

Did you know that 89% of consumers said they are hesitant about returning to brick-and-mortar establishments according to a recent survey? And of those, 40% say that cleanliness is a major factor for concern?

We all know they aren't talking about dirt. They are talking about invisible germs and pathogens that we can't see. They are talking about coronavirus, and patrons and employees want to feel safe and secure when America does reopen for business.

The COVID-19 pandemic has changed what it means to be cleaned. I am thrilled that we are part of the solution to get the country back, whether that is back to work, back to business, back to school, or back to community.

I am excited to tell everyone about a new program we are rolling out to take our COVID-related proactive cleaning work to a whole new level, or a "higher standard of cleaning."

The Certified: SERVPRO Cleaned program is a cleaning and disinfecting program that will lend our community spaces as they reopen their doors. This program will give patrons and employees across the country peace of mind that the space has been protected by SERVPRO, the authority on what it means to be clean.

What's Happening in February?

2/17/2022 (Permalink)

A flame inside of a red triangle warning symbol It is important to take these safety measures to try and prevent burns and electrical fires.

Burn Awareness Week, observed the first full week in February (Feb 7th-13th), is a window of opportunity for organizations to mobilize burn, fire, and life safety educators to unite in sharing a common burn burn awareness and prevention message in our communities. The 2021 theme is Electrical Safety from Amps to Zap (A to Z)!

A is for Appliances: Plug major appliances directly into a wall outlet. DO not use extension cords or power strips. Only one-heating production appliance should be plugged into an outlet.

B is for Batteries: Batteries can short circuit when positive (+) and negative (-) terminals of a battery are in contact with each other. Batteries in a pocket with coins, keys, or other metal objects can short circuit and cause burns.

C is for Check Cords: Always check cords before use for cracks or frayed sockets, lose o bare wire, and loose connections.

For more burn prevention tips, visit ameriburn.org. If your home or business suffers from fire damage, contact us at 717-519-0767.