Recent Posts

Certified: SERVPRO Cleaned

6/30/2020 (Permalink)

Certified: SERVPRO Cleaned shield logo Call us at 717-519-0767 to schedule a cleaning!

When the stakes are this high, you want a partner who has developed an industry leading proprietary training program, cleaning solutions, and remediation processes over decades. Expertise born out of cleaning up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects the unique experiences and capabilities of America's #1 clean-up and restoration brand. The program is grounded with our unique 3 C's: Consult, Clean, and Certify.

Consult-A Tailored Cleaning Program To Meet Your Needs

Not all businesses are the same, which is why we will assign you with a Cleaning Protocol Consultant who understands your business and will create a custom cleaning program to meet your specific needs. SERVPRO has worked in a wide variety of industries with businesses ranging from start-ups to global, multinational organizations. That's why we know to start such a critical cleaning process with a consultation.

Your specific program will be developed based on a range of factors including business type, size of space, amount of high frequency touch points, foot traffic and congestion points. As a result, you'll know that Certified: SERVPRO Cleaned is not just an industry leading standard in clean, you'll know that the clean you receive is customized to your need.

Clean-Proactive and COVID-19 Emergency Response Cleaning Program

Based on specific needs of your business, your location will undergo a thorough, expert deep clean rooted in the pillars of People, Process, and Product.

People. SERVPRO Professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the Centers for Disease Control and Prevention. We have years of experience with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform.

Process. SERVPRO professionals are trained to perform proactive or emergency responsive cleanups that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous surfaces, cleaning and disinfection of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible.

Product. Certified: SERVPRO Cleaned has more than 100 exclusive cleaning products to meet any need including out proprietary cleaning agent, SERVPROXIDE - a hospital grade disinfectant that carries the Environmental Protecting Agency's lowest toxicity category and is National Sanitation Foundation certified for direct food contact surface use. All our products carry the Environmental Protection Agency's registered emerging pathogens claims and meet the standard set by the Center for Disease Control and Prevention for hospital-grade disinfectant.

Certify-A Commitment To Clean For Your Employees And Consumers

We're going to extend our credibility as a premier biohazard cleaning company in the country to your business - to give assurance to your employees and customers that only SERVPRO can deliver. Once your business location has been Certified: SERVPRO Cleaned, you will gain access to our propriety signage, digital emblems, and other collateral that communicates you've selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that no only did you choose Certified: SERVPRO Cleaned but that your location is being cleaned regularly at this standard.

The COVID Effect

5/28/2020 (Permalink)

Close up a virus cell We are all in this together!

The Coronavirus has changed the social landscape more than we could have imagined. The terms social distancing are the new normal and have become indoctrinated in our vocabulary. The interaction with family, friends, and business associates has been directly impacted. The traditional handshake is now riddled with fear. Instead it's better to tap feet or "elbow bump."

As in the years following World War II, great effort was spent putting measures in place to reduce the likelihood of another global conflict. Likewise, prevention of future viral pandemics is top of mind for most of the world's governments and security services for the immediate future. SERVPRO professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect, and sanitize their properties. SERVPRO uses EPA-approved products and follows the CDC guidelines for cleanup practices.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the ERA-registered emerging pathogens claims.

Will it all get back to normal? Yes. When will that happen? That remains unclear. What is clear is that normalcy will return, and all along the way SERVPRO will be there for your business, your home, and your customers. We are in this with you and proudly stand beside our first responders in fighting this silent enemy.

Biohazard, Crime Scene, And Vandalism Cleanup

4/30/2020 (Permalink)

Yellow tape that says "Police Line Do Not Cross" From fingerprint powder and evidence gathering chemicals to tear gas and pepper spray residues, we can clean and restore your property and contents.

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO of Southern Lancaster County also offers fast, reliable biohazard and crime scene cleanup and restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

The professionals at SERVPRO of Southern Lancaster County are trained to safely and effectively remove bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.

Equipped with the necessary safety equipment and cleaning products, SERVPRO professionals help turn unsafe environments into clean, safe homes and offices.

The professionals at SERVPRO of Southern Lancaster County can help with the following issues:

  • Bloodborne Pathogens
  • Mathamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

State and local regulations vary. Contact SERVPRO of Southern Lancaster County today for 24-hour emergency service.

We are Cleaning Experts

3/17/2020 (Permalink)

"Here to help" with SERVPRO logo and germ cells in the background We are prepared to take on your cleaning needs!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Lancaster East at 717-519-0767

Managing Mold

3/2/2020 (Permalink)

A manager and a technician in TYVEK suit in a bedroom at a mold job The professionals at SERVPRO of Lancaster East understand mold and have the training and equipment to remediate the mold in your home or business.

When there's water instruction, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, the professionals at SERVPRO of Lancaster East have the training, protective gear and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process.

Call the Team in Green

The mold cleanup and restoration process begins when you call SERVPRO of Lancaster East. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Inspection and Damage Assessment

Your property will be carefully inspected of signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area which physical barriers and negative air pressure keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold and Mold-Infested Matierals

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Anti-fungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Cleaning Contents and Belongings

The professionals at SERVPRO of Lancaster East will clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment.

Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

When Water Damage Strikes

2/1/2020 (Permalink)

Houses under water after a flood It is very important to take precautions when it comes to electrical circuits and water damages. Be aware of the do's and dont's.

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within four hours of reviving a loss notification, the professionals at SERVPRO of Lancaster East will be on-site to help ensure a water damage is handled by completing the following steps.

Inspection

The professionals at SERVPRO of Lancaster East will inspect affected areas to determine the extent of the water damage and will review the inspection with you to answer any questions before beginning the work.

Emergency Services

The professionals at SERVPRO of Lancaster East will take steps to help protect your home or business, as well as personal property and other contents, from further damage by extracting the excess of water and preparing the area for drying. They will explain the needed emergency services to you step-by-step.

Monitoring

To help ensure your home or business and belongings are dried to a appropriate industry standards, a professional at SERVPRO of Lancaster East will monitor the drying process. The updates will be consistently communicated with you.

Emergency Water Damage Tips

  • Shut-off the water source, if possible or contact a qualified professional to stop the water source.
  • Turn-off circuit breakers for wet areas of the building when access to the power distribution panel is safe form electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Do not enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Do not use your household vacuum cleaner to remove water! This could cause electrical shock or damage to the device.'
  • Do not turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water.

For more information on recovering from water damage, contact the professionals at SERVPRO of Lancaster East by calling us at 717-519-0767.

From 1969 to 2020, SERVPRO Is Still Faster To Any Size Disaster

1/2/2020 (Permalink)

The year 2020 displayed as balloons Plan ahead to ensure that you are ready for any size disaster in 2020!

Each new year rings the opportunity for new beginnings! Make 2020 a year to remember and resolve to be READY! SERVPRO of Lancaster East wants to help to ensure you a safe and happy new year by helping you be prepared for anything the year may have in store.

While we only hope to see good things come about in the new year, it is always a good idea to plan ahead for the not-so-good things-fire or water damage-that are always an unexpected and unwelcomed disaster.

Make your resolution one that helps protect you and your business. Call your professionals at SERVPRO of Lancaster East to learn more about how they can help you be "Ready for whatever happens" in the new year!

Celebrate Safety This Holiday Season

12/2/2019 (Permalink)

Christmas blossom cookies with peppermint kisses on a plate The top three days for home candle fires are Christmas Eve, Christmas Day, and New Year's Eve.

Pretty lights, candles, and decorations are just a few of the items bringing charm and cheer to the holiday season-however, if they are not used carefully your holidays may go from festive to frightening.

The American Red Cross offers the following safety tips to help greatly reduce the fire risk in your home or business this holiday season.

  • Place Christmas trees, candles, and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents, and candles.
  • Make sure light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturer's instructions.
  • Always unplug the tree and holiday lights before leaving the property or going to bed.
  • Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or before going to bed.
  • Use only sturdy tree stands designed to not tip over. Keep curious pets and children away from Christmas trees.
  • Keep anything that can catch fire-like pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains-away from your stove top.
  • Designate one person to walk around your property to ensure all candles and smoking materials are properly extinguished after guests leave.

Your professionals at SERVPRO of Lancaster East wish you a safe and happy holiday season.

Always Take Fire Safety Precautions

11/18/2019 (Permalink)

A pan on fire on a stovetop Be sure to take safety measures this holiday season!

Did you know cooking equipment is the leading cause of residential fires? As the holiday season begins and you find yourself in the kitchen more often while hosting friends and family, fire precautions should be top of mind.

A property owner experiences a flood of emotions when a fire ravages their business or home. Fear, uncertainty, stress, and doubt about the future of the property and their livelihood can be overwhelming to the property owner long after the flames have been extinguished and the smoke has cleared.

After the first wave of heroes have rescued the property, let your professionals at SERVPRO of Lancaster East help you restore it to its preloss condition. Combining rapid response, the utmost professionalism, and open communication throughout the entire job process, we strive to restore not only the home or business structure, but the customer's peace of mind as well.

The National Fire Protection Association (NFPA) offers the following eye-opening statistics on structure fires.

  • 482,030 structure fires were reported in the United States in 2018.
  • These fires caused $9.9 billion in property damages.
  • One structure fire was reported every 48 seconds.

If the unthinkable happens and a fire strikes your business or home, give your experts here at SERVPRO of Lancaster East a call. We will help make it "Like it never even happened."

When They Call You, Call SERVPRO

10/1/2019 (Permalink)

A bucket filled with cleaning supplies Contact us to help you get back into a clean home!

Mitigation requires quick action. The faster SERVPRO professionals arrive on-site to perform fire, smoke, and soot cleanup and restoration, the better the results- including lower claim costs. Within four hours of a loss notification, a SERVPRO professional will be on-site to help ensure a fire damage is handled properly by utilizing the following services.

Structural Cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. Your experienced local SERVPRO professionals will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found within the structure.

Contents Cleaning

All of the restorable contents in the affected areas will be professionally cleaned and deodorized. This included area rugs, furniture, draperies, and upholstery. SERVPRO of Lancaster East can provide wet or dry cleaning services. Additionally, all of the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally, SERVPRO professionals can provide an inventory list of all "to be claimed" items for agents and their policyholders.

Deodorization

SERVPRO of Lancaster East provides specialized services that rid your insured's home or place of business of offensive odors left behind by fire or smoke damage. SERVPRO professionals do not merely cover up lingering odors with a fragrance; they seek out the sources of the odor and remove them.