When They Call You, Call SERVPRO
Contact us to help you get back into a clean home!
Mitigation requires quick action. The faster SERVPRO professionals arrive on-site to perform fire, smoke, and soot cleanup and restoration, the better the results- including lower claim costs. Within four hours of a loss notification, a SERVPRO professional will be on-site to help ensure a fire damage is handled properly by utilizing the following services.
After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. Your experienced local SERVPRO professionals will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found within the structure.
All of the restorable contents in the affected areas will be professionally cleaned and deodorized. This included area rugs, furniture, draperies, and upholstery. SERVPRO of Lancaster East can provide wet or dry cleaning services. Additionally, all of the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally, SERVPRO professionals can provide an inventory list of all "to be claimed" items for agents and their policyholders.
SERVPRO of Lancaster East provides specialized services that rid your insured's home or place of business of offensive odors left behind by fire or smoke damage. SERVPRO professionals do not merely cover up lingering odors with a fragrance; they seek out the sources of the odor and remove them.
Why the Emergency READY Profile?
The ERP is available at all times at no-cost.
National Preparedness Month is the prefect opportunity to share the benefits of having a readiness plan in place with your customers, business, and family.
The SERVPRO Emergency Ready Profile (ERP) will help ensure you and your business are "Ready for whatever happens."
In the event of an emergency, the SERVPRO Emergency READY Profile can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations, and priority areas. The ERP is also accessible online using your computer or tablet; download SERVPRO's free READY Plan app to access this information at any time using your smartphone or tablet.
The ERP establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider, giving you access to more than 50 years experience and a system more than 1,700 Franchises strong. Knowing what to do and who can call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.
Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No on ever plans a disaster, but now, you can plan for it.
The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save a lot of time in the future. Call your professionals at SERVPRO of Lancaster East to establish your Emergency READY Profile.
Carbon Monoxide: A Silent Killer
-Shortness of Breath
-Loss of Consciousness
You can't see or smell carbon monoxide, but at high levels, it can kill a person in minutes. Often called the silent killer, carbon monoxide (or CO) is an invisible, odorless, colorless gas created when fuels, like gasoline, wood, coal, natural gas, and propane burn incompletely. According to the Center for Disease Control and Prevention, each year more than 400 American die from unintentional CO poisoning. It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning. All people and animals are at risk for CO poisoning, with some groups-including unborn babies, infants and people with chronic heart disease, anemia, or respiratory problems-being more susceptible to the effects of carbon monoxide.
An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes drying or idling cars left running in garages. Taking some basic, precautionary steps can help eliminate the risk or carbon monoxide poisoning. Protect yourself by reviewing the following tips provided by the United States Fire Administration.
- Have fuel-burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces and wood stoves inspected by a trained professional every year.
- Open the damper for proper ventilation before using a fireplace. Never use your oven or stove top to heat your home.
- Make sure all fuel-burning equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked.
- If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fueling engine or motor indoors, even if garage doors are open. Make sure the exhaust pipe of a running vehicle is not blocked with snow, ice, or other materials.
- Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris.
- Only us barbecue grills outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home or garage, even if the doors are open.
- Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents, and other building openings to prevent exhaust fumes from entering the home.
Be Alert with A Weather Radio
Learn about Wireless Emergency Alerts at www.ctia.org/wea.
One of the best precautions you can take is to purchase a good quality weather radio. A weather radio is designed to alert you to dangerous tornado situations, such as an approaching tornado. It allows you to be warned ahead of the approaching storms providing you time to seek shelter. A weather radio is the most reliable source for weather alerts.
Weather radios have made many advancements over the years and are very affordable. Most basic weather radios average around $30 and can be programmed to only alert you for weather alerts you choose.
When shopping for a weather radio, look for the following key features.
- Review-able alerts (you can scroll through alerts and turn off the siren for alerts you do not wish to hear).
- Specific Area Message Encoding (SAME) alert programming (alerts when specific counties are threatened, ensuring you only receive alerts for your county).
- Ease of programming.
If you need help programming your weather radio, you can always contact your local National Weather Service Office for additional information, including county codes for your state, visit the NOAA Weather Radio website at www.nsw.noaa.gov/nwr.
SERVPRO of Lancaster East handles water damages every day and know prompt action is required to prevent mold growth.
When there's water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, the professionals at SERVPRO of Lancaster East has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different and requires a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process.
Call the Team in Green
The mold cleanup and restoration process begins when you call your professionals at SERVPRO of Lancaster East. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.
Inspection and Damage Assessment
Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.
Various containment procedures will be placed to prevent the spread of mold and isolate the containment area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.
Specialized filtration equipment captures microscopic mold spores out of the air. The technicians at SERVPRO of Lancaster East utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while mold remediation is in progress.
Removing Mold and Mold-Infested Materials
The mold remediation process depends on the amount of mold growth and types of surfaces on which the mold appears. Anti-fungal and antimicrobial treatments will be used to eliminate mold colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to re-mediate heavy mold growth.
Cleaning Contents and Belongings
The professionals at SERVPRO of Lancaster East clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment.
Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.
SERVPRO of Lancaster East understands mold and mold growth and have the training and equipment to remediate mold in your home or business.
Biohazard, Crime Scene, and Vandalism Clean Up
Our trained professionals are ready to help clean and restore your property.
Recognized as a leading fire and water clean up and restoration provided of hundreds of insurance companies, SERVPRO of Lancaster East professionals also offer fast, reliable biohazard and crime scene cleanup and restoration services to residential services and commercial property owners.
Exposure to biological and chemical contaminants can post serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.
The professionals at SERVPRO of Lancaster East are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according according to OSHA, EPA, and state and local health regulations.
Equipped with the necessary safety equipment and cleaning products, SERVPRO of Lancaster East can help turn unsafe environments into clean, safe homes, and offices.
SERVPRO of Lancaster East can help with the following issues:
- Bloodborne Pathogens
- Methamphetamine Labs
- Crime Scene Residues
- Sewage Backups
- Black Water Intrusions
- Mold Mitigation and Remediation
State and local regulations vary. Contact SERVPRO of Lancaster East today for 24-hour emergency service at 717-519-0767.
Destroy Odors with Deodorization
Other odors that may required deodorization: cigarette smoke, pet odors, decomposition, and mold.
Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke and soot damage in your home or business can create unpleasant and potentially permanent problems.
As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in the hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.
With technicians certified certified by the Institute of Inspection, Cleaning, and Restoration (IICRC), and the professionals at SERVPRO of Lancaster East who provide specialized services that can rid your home or business of offensive odors left by fire or soot damage. The professionals at SERVPRO of Lancaster East does not cover up lingering odors from fragrance; they seek out and remove the source of the odor. Once the source is found, SERVPRO's own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable item in affected areas will be also professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts and more.
Ask the professionals at SERVPRO of Lancaster East to explain the various deodorization methods available and which will work best for you.
If you or a customer suffer a fire damage or some other accident and required deodorization services, contact SERVPRO of Lancaster East. Whether it's a fire, water, or mold damage or just stubborn odor that refused to go away, we'll help to make it "Like it never even happened."
Understanding Water Types
Our team responds to any size disaster to begin clean up and restoration to get you back in business!
When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.
There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.
Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.
Damage from Clean Water
- Shut off water source if possible or contact a qualified professional to do so.
- Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
- Remove as much excess water as possible by mopping and blotting. Wipe excess water form wood furniture after removing lamps and tabletop items.
- Remove and prop up wet upholstery cushions to allow more even drying.
- Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
- Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
- Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
- Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.
Damage from Contaminated Water
- Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
- Do not walk through contaminated areas, as you could spread damage to unaffected areas.
- Do not turn off HVAC system if there is a possibility of spreading contaminated air.
- Do not use household fans to dry the structure; air flow could spread contaminates.
- Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.
When you have a water damage, don't leave your property to chance. Call your local professionals at SERVPRO of Lancaster East at 717-519-0767!
Be Flood Smart
Check out FEMA's Flood Map Service Center by visiting msc.fema.gov to locate properties at risk on a visual flood map.
Floods are one of the most common and widespread natural disasters in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river or even in the desert-there is always potential for flood damage. Floodsmart.gov reports, in the last five years, all 50 states have experiences floods or flash floods.
According to the American Red Cross (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster. The ARC offers the following flood safety tips.
- Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off your feet.
- If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
- Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.
If a flood does strike your home or business, contact SERVPRO of Southern Lancaster County. Even minor floods have the potential to cause damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO System is prepared to handle any size disaster. When fire and water take control of your life, your local SERVPRO of Southern Lancaster County Professionals will help you take it back.
Smoke Alarms: Life Savers
$7 Billion in property damage from fire losses occurs every year
Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).
In homes, smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial environments, check your state requirements or contact your local Fire Marshall to help ensure all codes are met.
Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries.
In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is detected in just one area (NFPA).
If you need help installing, testing, or changing batteries in your smoke alarms, contact your local fire department, and electrician, or the American Red Cross.
Be sure your home or workplace has a fire emergency plan in place and conduct regular fire frills. For more information on Emergency Preparedness, contact SERVPRO of Lancaster East at 717-519-0767.