What our Customers say...
Water Damage Testimonials
GREAT JOB and GREAT CUSTOMER SERVICE!!
Ryan was extremely helpful and personable; we appreciate his manners and careful help!
John and Cain did a great job! Thank you!!!
Couldn't be better!
The SERVPRO staff was polite. on time, assessed the damage quickly, and started promptly. 5 stars. Well done.
Andres, Damian, and Keontae were professional and compassionate in cleaning up our water from a sump pump fail. They made a daunting task look routine with full knowledge of homeowners claims for this situation and that “no worries - we got this.” Highly recommend them!
We were very pleased with the mitigation efforts after our upstairs bath flooded into our kitchen. Staff were professional, friendly, and extremely diligent in completing the work. We will definitely recommend!
SERVPRO Team did a great job! Quick prompt service! Thanks!
I have been so impressed by the team from SERVPRO. Andres, Brandon, and Keontae were knowledgeable, helpful, kind, and fast. Andres, Brandon, and Keontae showed my son everything they were doing (because he was curious and scared), let us know when to expect loud noises, and even took the time to address my little one's millions of questions while somehow managing to complete the job quickly, neatly, and effectively. They left my home neater than when they found it and were completely respectful of our family's Covid practices. I highly recommend this crew. I feel confident in their work and am relieved to have found them. Mitigation went from super stressful to not so bad within 5 minutes of their arrival. Thank you all so much!!
Our experience with SERVPRO was very great and very professional, they did a great job with the clean and where very quick and responsive!!!!
When I walked down into my basement and I felt the wet carpet, a really large area was soaked and some had soaked into a wall panel. I called SERVPRO of Southern Lancaster County PA and I received a quick call back (It was 5:50 pm on a Friday). I shut off the water supply to the leaking water heater. They had people out to my house early Saturday morning to remove all water and water damaged materials safely to prevent mold growth. Then with air scrubbers going for a few days the dampness dried up and the odor was gone. Thanks SERVPRO! It was great working with your company.
Very professional and on time! Great service. Would recommend.
Unfortunately, this was our second time dealing with water damage in our home. But FORTUNATELY, we knew exactly who to call. Can’t recommend SERVPRO enough! Extremely prompt, professional, respectful, and they communicated thoroughly the entire way. They cared for our house and helped start of the restoration process amazingly strong. Don’t hesitate to use. Call them!!
Quick and detail-oriented service!
Quick, quality service. Pleasant employees!
Professional - detailed service on NYE. thank you, SERVPRO!
Thanks again for your prompt response and resolution to our water damage.
They're fast, courteous & patient answering questions. You can count on SERVPRO to partner with during a stressful time. I highly recommend them.
Extremely pleased with SERVPRO. After being stood up by another company, I called SERVPRO on a Friday morning to come out to assess water damage in our basement. They came out quickly and got started right away with the tear down of drywall and ripping up the carpet. Jim was very professional and answered all of our questions. He has been fantastic throughout this whole process. The rest of the team was professional as well including Ashley who set up times for the guys to come out to monitor the equipment. I would highly recommend this company. Great professional, friendly service.
I contacted SERVPRO and was greeted asking me how can we be of help to you today. I explained my problem and she said no problem sir we can come right out and help you with you problem and don't worry everything will be taking care of for you by our trained professionals. They were out and accessed the problem within 4 hours after I called them. They brought in their equipment and starting the procedure right away! Extremely knowledgeable people and would recommend this company to anybody. It was a wonderful experience from start to finish!
SERVPRO did an excellent job cleaning the leaked water heater in our laundry room. They came within hrs. of my call, assessed the damage, and began cleanup . They worked efficiently, moved the contents of the room and were friendly, good communicators.
We were pleased with their service.
I would call them again if needed.
I cannot say enough good things about SERVPRO! I was devastated by all the sewer water in our basement. So frustrating, and the awful smell was overwhelming. I was amazed that they came to my home in less than an hour after my call. They were polite, professional and hard working! Such an amazing relief to know that my our basement is now safe and the risk of infection from the sewer water is now practically non-existent! They were thorough as well as sympathetic! I will tell everyone about their amazing service!
All very professional and trustworthy. I would hire this company again and recommend to friends and neighbors.
SERPRO staff was very helpful and courteous at all levels- both on the phone and in person.
Absolutely pleased with all services. Excellent work. Thank you!
Both men were very professional, articulate, and respectful of my home. Nice work!
Terry and Brenda were terrific! Not only in what they did, but how they did it. I felt very confident having them on our job...and appreciated their effort and diligence over the holiday weekend.
Both young men were super nice and helpful to me! Very great work!
They were extremely helpful and patient with my children asking questions.
I was very reassured by the professionalism and promptness of your team. John is a special asset with his knowledge and calmness. I am so glad he was sent to help!
We thank you for your very speedy and through response to our water situation. I would highly recommend your services to anyone. Your staff was professional, courteous and speedy. We thank you for what you have done for our new home.
They were very professional. I was very pleased with their level of service.
Special thanks to Chris and Amanda, but also to the other men who worked so hard and so effectively. All was extremely well organized. I found your verbal contacts, one of your best qualities and your follow through, of the best too!
We have only just begun but we are on the right path. We had a toilet overflow and left quite a path of destruction. Brandon and Q were here in a flash and contained our mess and calmed my nerves. These guys are fantastic. Eager to start our rebuild smile emoticon THANK YOU SERVPRO!!!!
Much thanks to the fine crew who came to my house to help with water damage. Everyone was courteous and professional, and willing to answer any questions. Thanks for making a difficult time a little easier.
Great company!! Did great job fixing up our basement in time of crisis!! Highly recommend!!
SERVPRO of Lancaster East and Southern Lancaster County did a fantastic job of cleaning out our bathroom after a massive water leak. Sean and his team did a great job while being very polite and respectful. Amanda was extremely nice on the phone and called to check how things were going. I would use them again.